Beginning our sentences with
“Yes and” will make the difference
in any communication.
“Yes” indicates “I heard you.”
We instantly shift from reacting to responding.
“Yes, and” provides us a moment to pause, engage our intelligence, reflect, and then choose our next words, determining the future of our relationship.
“Yes, and…”
At home: with children, friends, At work: with co-workers and managers.
With clients, customers, and patients.
Try it. You’ll like it.